Return/Exchange Policy


We are committed to excellent customer service. If you are not satisfied with our product, please contact us within 30 days of purchase and we will do our best to provide you with a solution. In order for us to provide the best customer service for you, we require the following information in order to process customer service requests:

(i) lot number 

(ii) place of purchase; and

(iii) photographs of the product and packaging.

Please email us directly at so we can walk you through the process and make it right.

    Download our Nut-Free Sticker!

    Print out this sticker for your child to take to school with their Luisella. It will let anyone know their spread is completely nut-free! We recommend sticking it onto their lunch box or Tupperware containers.

    This will print perfectly on a sheet of 20 circular 2″ x 2″ stickers. Or you can just print them onto a large sticker sheet and print them as you would like!

    Click Here to Print Nut Free Sticker